Better Business Skills Events

A fully funded programme of events available to individuals across Northumberland, North Tyneside and Newcastle Upon Tyne.

Sessions include marketing, branding, sales and customer experience management along with sales strategies to identify new markets using customer profiling.

The programme also focusses on operations across the business including process improvement, risk management change and leadership skills – all supported with peer group sessions acting as follow up to ensure understanding and how these new skills and knowledge can be applied.

Sessions include:

  • Your sales toolbox
  • Lead by Example – Management development
  • Brand & Deliver
  • Process Improvement
  • Find your customers – customer research and profiling
  • Change for the better – change management
  • What to do with risk – Understand the Unexpected
  • Pitching to perfection
  • How to make your money work – budget management
  • Bringing a smile to your Customer Experience

Registration is easy and you can join at any stage of the schedule.