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Regulatory advice for food, hospitality and retail businesses

Provided by Better Business for All


Does your kitchen meet health, safety and food hygiene regulations? Would your food preparation processes and premises pass a government inspection?

What we do

Better Business for All (BBfA) is a consortium of the seven councils in the North East Local Enterprise Area, the Fire Service and the Federation of Small Business.

We work with a variety of local food, hospitality and retail businesses to help you understand and untangle any regulatory concerns you may have, without the fear of repercussions.

We've assisted over 15,700 businesses, from bars and cafes improving their hygiene rating to offering advice about novel foods to restaurants.   

We aim to help businesses flourish, establish or maintain their excellent reputations, and be compliant with government regulations. We're proud to offer free*, confidential and solution-focused advice to businesses who are:

  • Starting up
  • Experiencing problems
  • Considering expansion or relocation to new premises or areas
  • Thinking about introducing new products, lines or even methods of production

Let us help with becoming compliant so that you can focus on growing your business. We'll show you how you can overcome the regulatory barriers and be there when you need a hand. 

Watch our video and read on below for more details on the support we offer and don't hesitate to get in touch if we can help in anyway. 

*Durham County Council offer a free advice signposting service only. Other advice services may incur a charge or fee. 


Debbie Butters

For all regulatory enquiries including Trading Standards, Environmental Health and Licensing


Peter Wright

For all environmental health and community safety queries


Andrew Stephenson

For help with trading standards


Stuart Wright

For regulation enquiries in the South Tyneside area


Frances McClen

For help with regulations regarding environmental health


Ed Foster

For general support with regulations affecting the food industry


David Sayer

For general support with regulations affecting the food industry


Ian Bell

For all matters regarding fire safety and regulations


Tagged under BBFA