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Better Business for All: Regulatory Advice

Provided by Better Business for All

Better Business for All

We could tell you what the Better Business for All (BBfA) initiative is all about but we would rather tell you first about the benefits that businesses like yours have gained.

For example:

Business A wanted to develop some new food products and needed labelling advice. By working with their local Environmental Health service the food labels were soon compliant and completed in next-to-no time. The business owner felt reassured that the correctly labelled products on the supermarket shelves wouldn’t cause him any sleepless nights.

Business B is an award winning cheesemaker. They sought weights and measures advice to find out if their scales were accurate to ensure that the products weighed the correct amount and to protect the business from giving too much away.

Business C is a gym. The owner ran lots of classes with loud music playing.  He hadn’t thought about the effect on his hearing over time. A Health and Safety Officer visited and offered to take noise readings.  As a result the owner purchased a decent set of ear plugs and saved himself major health problems further down the years.

As well as helping businesses solve issues like above we have also helped companies with:

If you have any of the problems and challenges listed or another issue that is keeping you awake at night, BBfA may be able to help you.

Who we are and what we do

BBfA is an initiative that brings together regulators, local businesses and business organisations to show how, by working with regulators, you can save time and money, improve your competitiveness and help your business to grow.

We do this by working in partnership with you, our local businesses, to reach an understanding of each individual business and the pressures it faces on a daily basis.

We aim to take away the barriers and help your business grow?

We want to help your business grow by understanding each other’s perspectives. Together we can create a safe and fair trading environment that supports business growth, encourages fair competition and protects consumers.

We encourage you to seek trusted advice from us so that you can plan with confidence. We want to provide the reassurance that you are doing the right things to comply with legislation. In doing so, we hope to build relationships that take away the fear of regulation and inspection.

We can help you with  practical understanding of the law in the following areas:

Benefits to Businesses

  • Getting it right, first time
  • Be reassured and confident that you are doing the right things
  • Get advice on the law which makes it easier to understand
  • Save time by receiving expert help and advice, rather than struggling on your own
  • Save money because the advice we give won’t ask you to do more than you have to do to comply
  • Know that you are receiving low cost and free advice from a trusted expert source
  • Develop a strong working relationship with your local regulators

Who are the BBfA partners?

BBfA partnership consists of the seven councils within the North East Local Enterprise Partnership area, the Fire Service, the Federation of Small Business (FSB) and the North East Growth Hub. Our role is to support you to do enough to comply with the law and to stop you being held back by red tape.  We want to provide you with reassurance that you are compliant with the regulations that apply to your business, whatever that is.

Who we work with

We work with all types of businesses including producers, manufacturers and retailers. This includes the food and hospitality sector including  bars and cafes, hotels and restaurants. We also support businesses involved in tourism and holding public events.

Advice we provide

Whether you’re a start-up or a well-established business which needs help, there are different regulations and regulatory bodies that you need to deal with depending on the type of business you are. Here’s a few of the things we can help you with…

Please get in touch and we'll show you how you can be sure you are complying  with the law and are free to carry on running your business.. 

Coronavirus Bulletins

The Coronavirus Bulletins are specific guides providing clear guidance for travel and tour operators, food businesses and the housing and home improvement sector. Guides are updated regularly and can be downloaded free from the Business Companion website.

Covid-19 Fire Service advice to businesses when returning to work

Now that your business is starting to operate again there are some key Fire Safety matters for you to consider. Download this booklet that provides some assistance. 

Friends Against Scams

Welcome to Businesses Against Scams. In light of recent events concerning COVID-19 (coronavirus), people are working from home more than ever. Increased stress, less opportunities to talk to colleagues and a different working environment are all things that criminals are using to their advantage to commit fraud. Employees are having to make decisions on their own without verification from their colleagues, making businesses more susceptible to scams and fraud. 

Find out more here.

Coronavirus: Advice for businesses

As the pandemic is an ever-changing situation, this information will likely be updated, so please check back regularly for the latest advice.

The Government has, in consultation with industry, produced guidance to help businesses and staff understand how to work safely during the coronavirus pandemic. 

To read this visit This link includes guidance for the following businesses:

  1. Practical actions for businesses to take based on 5 main steps.
  2. Construction and other outdoor work.
  3. Factories, plants and warehouses
  4. Offices and contact centres
  5. Guidance for people working in, visiting or delivering to other people's homes.
  6. Restaurants offering takeaway or delivery guidance
  7. Guidance for people who work in or run shops, branches, stores or similar environments.
  8. Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar.

This advice includes help to carry out risk assessments, information on how to talk to staff about keeping both themselves and others safe, and details of measures you may need to consider, such as social distancing, staggered shift, and additional handwashing facilities.

Health and Safety advice

The HSE have produced a short guide which outlines the steps you should take to help manage the risks of coronavirus for your business. These include:

  • Identifying what work activity or situations might cause transmission of the virus;
  • thinking about who could be at risk;
  • deciding how likely it is that someone could be exposed;
  • acting to remove the activity or situation, or if this isn’t possible, control the risk.

As part of this you are required to consult and involve your employees in the steps you are taking to manage the risk of coronavirus in your workplace. You must;

Further guidance on talking with your workers is also available to download. After you have done this you should display the following notice to show that you are “COVID secure”.

Equipment inspection and safety

Despite the coronavirus (Covid-19) pandemic it is important that you continue to manage the significant potential hazard that equipment failure can pose to staff and the public.

Thorough examinations, written schemes and statutory inspections should still be undertaken if due, while adhering to social distancing measures.

Health and Safety Executive guidance about this, including under what circumstances some examinations and inspections may be postponed, can be found on the HSE website.

Even if inspections are delayed, there remains a responsibility to ensure equipment is safe to use and if it is not, then it must be taken out of use.

Fire safety

All businesses should review their fire risk assessment and emergency plan considering the impact of Covid-19 on their staffing levels, operating times, business processes and evacuation arrangements.

New staff should receive robust fire safety training and all workers should be extra vigilant to potential hazards and risks, particularly if staffing is reduced, or if they are working alone or in an isolated environment.

Advice on keeping your business safe from fire can be found at:-


Durham and Darlington

Tyne & Wear



Food safety

Guidance for food businesses operating during the coronavirus pandemic can be found on the Government website.

A checklist to support food businesses to reopen safely after a period of inaction is available to download here.

Further detailed advice can also be found on the Food Standards Agency website.

Gas safety

If your business has gas appliances, flues, pipework or safety devices then you must make sure they are maintained and in a safe condition.

If your annual gas safety inspection is due, you must ensure this is undertaken while adhering to social distancing measures.

For further advice see the Gas Safe Register website.

Licensable Activity

We have received enquiries from licensed premises wishing to diversify in light of Coronavirus concerns and the government advice regarding reduced social contact.

The vast majority of the queries relate to operators wishing to delivery food with an accompaniment of alcohol or to permit off sales of alcohol.

Before applying for a variation we recommend businesses first examine their existing premises licence to clarify what activities are permitted and whether it may already allow them to change their offer.

If however it does not then an application will need to be submitted to the licensing authority, with each case dealt with on its individual circumstances.

The Chartered Institute of Environmental Health (CIEH) has advice on helping the public to stay safe when shopping.

You can download it from their website.

Water system safety

When buildings reopen after lockdown, it is essential that water systems are not put back into use without considering the risk of waterborne pathogens that can cause serious illnesses.

If your water systems were not drained, cleaned and disinfected before the premises were left empty, then they are deemed high risk for Legionella – which causes Legionnaires’ disease - and other bacteria.

For more information about the Legionella risks during the coronavirus outbreak and what you should do to mitigate them visit the HSE website’s dedicated page.

Want to hear from more BBfA customers?

An easy guide to Health & Safety

An easy guide to Health & Safety

Debbie Butters

General enquiries

[email protected]

Tagged under BBFA